Roles & Permissions

Identity and Access Management (IAM)

Identity and Access Management is a concept that deals with authentication and authorization, respectively. Authentication and authorization are generally confused but a simple explanation is that authentication deals with identifying a user while authorization makes sure these users have permission to do specific things.

Understanding roles

MarketPush provides predefined roles that give granular access to specific MarketPush resources and prevent unwanted access to other resources. MarketPush may automatically update its permissions as necessary, such as when MarketPush adds new features or services.

A role contains a set of permissions that allows a user to perform specific actions.

Group types

There are two types of groups in MarketPush:

1. Operator: The users in this group have the highest access of the site users and are able to use all enabled MarketPush features. 

2. Seller: The users in this group can manage and moderate certain aspects of their seller account (users, products, offers, orders, upload files, etc.)

Operator Users

There are four types of operator accounts with permissions specific to their roles. They are listed below. 

API Accessor - The primary purpose of this operator user role is to configure an API connection from MarketPush to their organization's internal systems to automate tasks such as stock quantity updates, order acceptance and processing, and product updates. This role is minimal/technical in nature and does not have access to most of the other features within the operator platform.

Master Operator - The Master Operator has access to all the features and functionality available in the operator account and can configure/change important settings that effect Marketplace operations and seller user experience. 

It is recommended to limit the number of Master Operators in your MarketPush account so you can more easily keep track of and control changes to major settings.

Operations Manager - The purpose of this user type is to manage orders, inventory, and product listings. They do not have access to important backend settings like Master Operators do. 

Customer Support - This is a limited user type meant to address customer issues on orders and correspond with customers about product and inventory questions. They do not have access to important settings or the ability to upload or alter product listings. 

Seller Users

There are three types of seller users with various roles and permissions. They are listed below. 

Seller Administrator - This user type has the top level of permissions available in a seller account. 

Seller Operations - This user type's role is to manage orders, inventory/offers, and product listings. They do not have access to important store settings like the Seller Administrator does. 

Technical Support - This user type is technical and service based in nature. Its primary function is to access and maintain a store's API and troubleshoot errors in product and offer listings. This role does not have access to important store settings like the Seller Administrator does.